Safety guidelines
Safety requirements and community standards for providers and customers
Safety is our priority. Follow these guidelines to keep every job secure.
Before the job
Walk the site, confirm access, and photo the area's condition before work begins. Report any issue before the pro starts.
On-site safety
Keep people and pets clear of the spray. Close windows and doors, and protect plants and electrical outlets near the work area.
For providers
- Inspect equipment before every job
- Use the correct pressure and nozzle for each surface
- Respond to booking requests promptly
For customers
- Provide safe water and power access
- Clear the area of fragile or valuable items
- Report problems immediately via the app
Reporting problems
File a dispute from your booking page if anything goes wrong. Our team reviews every report.